Consumer Healthcare CRM
Patient lifecycle management platform centered on medical needs, connecting CRM, HIS and follow-up systems for pre-consultation, during-consultation, and post-consultation digital management.
Scattered channels, serious lead loss, low conversion
Lack of effective tracking, low return rate
Pre and post-diagnosis information gaps
CRM, HIS, Follow-up systems isolated
Manual duplicate entry, heavy staff burden
Lack of patient profiles, imprecise marketing
Upgrade from "Selling Projects" to "Managing Patients"
Lead, Marketing, Order Management
Health Records, Follow-up, Education
Complaints, Ethics, Satisfaction
Tier benefits, points, member day
Insurance integration, claims
Patient profiling, behavior
Return visit, medication, health
Data dashboard, informed decisions
Full patient view, efficient care
Smart reminders, no missed tasks
Patient segmentation, precise marketing